Troubleshooting a DMX Dongle

[michaelc]

I'm having a problem with my DMX Dongle.  I flashed the memory as explained, and it appears to flash correctly.  I've checked and re-checked all the solder connections.  I get the steady Red LED when plugged into the computer.  The computer already has the correct drivers because other Enttec Pro compatible dongles work fine.  When I plug in and unplug the device,  the device manager assigns COM 16.  The one thing I do notice is that in device manager, the type of device is just USB not the FTDI that I see with other dongles.

For basic testing purposes I use software called Freestyler.  It generates the following error: Error Creating Output Thread,   In Vixen it tells me COM port errors.  When I plug in and unplug the device,  the device manager assigns COM 16.

I'm looking for some help troubleshooting this.  How do the "TEST" jumper pins work.

THanks

[rrowan]

Com16 is a bit high, set it to 10 or less

The test jumper is not active

Try RJ's DMX Deck in the wiki software page

Rick R.

[memphislights]

In Vixen, also make sure that the software DMX is disabled.

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